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Request Your Invitation!

Contact our Audience Development team to learn more about the event and request your invitation.

Watch What Happened

"What is really nice about this format is that it's intimate – especially the 1:1 business meetings which are awesome for us because people are super excited to learn that we have these solutions. So contrary to a big conference like Dream Force or Marketo – those 1:1 sessions are very valuable to us."

Evan Huck
Director of Sales

"I really find the exchanges are a great way to have a meaningful dialog. A lot of the experiences I have with larger audiences have great information, but you don’t get to necessarily debrief that in a meaningful way to take actions back to your organizations."

Heather Magaha
SVP, National Client Service Manager
Wells Fargo

Customer Contact Week Executive Exchange

CCW, Customer Contact Week is the world’s largest customer contact event series. CCW Executive Exchange is a premium, invitation-only event built for the most senior customer contact stakeholders in the industry today. The Exchange unique format is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged.



  • Attendance is exclusive to Senior Customer Experience Executives from the largest, fastest growing, and most recognizable companies in the world
  • Inspiring Speakers and Thought Leaders
  • Forge new relationships and network with Customer Experience Executives of the highest credentials over 2 ½ days
  • Select from visionary case studies, interactive Roundtables, in-depth MasterClasses and dialogue-driven BrainWeaves



  • Collaborate with some of the industry best and create strategic partnerships
  • Learn about innovative new solutions and technologies to help you achieve your current business objectives
  • Meet solution providers with the most cutting-edge technologies in the 1:1 Business Meetings



  • Maximize your time out of the office by customizing your own itinerary
  • 5-Star luxurious venue
  • No exhibition booths – focused, collaborative, one-on-one time with top-tier executives
  • Let's have some evening fun at our dinner and drinks receptions

Our Speaking Faculty

View All Speakers

Become a Solution Provider – Limited Availability

All solution providers are selected based on what the attendees need. We work with you to create a participation level that makes sense to you and benefits the attendees. If you want to learn more, click on the button below and we’ll be in touch shortly!

Inquire Here

Solution Providers
Media Partners