With software used by millions of agents every year and supporting billions of consumer interactions around the world, Aspect’s mission is to profoundly simplify and significantly improve customer engagement. Our solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. The native cloud customer self-service, contact center interaction management and workforce optimization capabilities are combined with next generation components while leveraging Aspect’s breadth and depth of proven technology. The robust, intuitive and beautifully-designed software, delivered via our cloud, private cloud and on-premises, provides everything needed to delight consumers and employees alike.
- 5 of the top 5 airline carriers
- 4 of the top 5 general merchandisers
- 4 of the top 5 commercial banks
- 8 of the top 10 telecom providers
- 3 of the top 5 healthcare insurers
For more information, visit www.aspect.com.