Speaker Feature with Ahmed Ayad

Ahmed Ayad is an executive leader and process improvement expert who currently leads the Continuous Improvement & Quality at Blue Cross and Blue Shield of North Carolina. In addition to this, he serves as an Adjunct Professor at Drexel University where he teaches and creates courses focused on Lean Six Sigma and Project Management. With over 15 years of experience, Ahmed has published and presented numerous Customer Service projects that utilize the Lean Six Sigma methodology. Ahmed previously served as the Director of Process Improvement and Project Management at Cancer Treatment Centers of America.

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