Media Partners

Media Partners

Next Caller
Website: http://www.nextcaller.com

Next Caller partners with enterprise businesses to authenticate callers and to prevent identity theft, account takeover, and other types of fraud in the call center. By rigorously analyzing call metadata, Next Caller determines whether a call comes from the device owning the number, or if spoofing or other nefarious activity... Read More

Practice XYZ
Website: http://www.practicexyz.com

Practice is an applied microlearning solution used to build and sustain continuous learning cultures that increase competence and confidence and drive innovation. Practice does this by creating a scalable means for teams to frequently practice skills and receive meaningful, timely feedback through the power of peer-to-peer video assessment and coaching.... Read More

Sponsors

CCW Digital
Website: https://www.customercontactweekdigital.com/

CCW Digital is the global online community and research hub of more than 140,000 customer contact members.  With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations. Representing organizations big and small... Read More